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Privacy

Privacy

 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address and credit card information.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products and other updates, as agreed in the terms of the Independent Annique Consultant Agreement.

SECTION 2 - CONSENT

How do you get my consent?

When you sign the Independent Annique Consultant Agreement and/or when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at suggestions@annique.com, and by following the termination process as set out in the Independent Annique Consultant Agreement.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 -

Our store is independently hosted.

Your data is stored through Annique Health and Beauty’s data storage, databases on a secure server behind a firewall.

Payment:

The website has two payments options. The first is as a EFT payment where you will make a payment and send through the proof of payment, together with your order number. The second method is using a credit card through the MyGate payment system.

System Security Policy
MyGate is a payment service provider that process transaction for thousands of merchants. We take system and data security extremely serious and ensure that our customers transactional data is secure within our environment at all times.

Transaction security
MyGate uses 128-bit TLS certificates to ensure that all transactional information is passed securely between the merchant and MyGate’s site. No cardholder information is ever passed unencrypted and any messages sent to your servers from MyGate are signed using MD5 hashing to prevent tampering. In the event that PAN information is returned, the PAN will be hashed, including the first 6 digits and last 4 digits of the PAN.

Encryption and Data Storage
All sensitive data is secured stored within MyGate’s systems using internationally recognised 256-bit encryption standards. The data we hold is extremely secure and strict policies are in place ensuring limited and secure access to our servers internally are maintained. The information we store is highly regulated and audited regularly by a Quality Assurance Assessor (QSA).

System security
MyGate’s systems are regularly scanned ensuring that our infrastructure and network remains secure at all times. Further to this, we use an Approved Scanning Vendor (ASV) approved by the payment card brands to review scans quarterly.

Additionally, MyGate is PCI DSS Level 1 certified, which is the highest level of compliance. As a service provider that stores and transmits cardholder data on behalf of our merchants, MyGate will maintain all applicable PCI DSS requirements in accordance to PCI DSS regulations in order to protect the integrity of our merchant’s cardholder data.

We are audited annually by a QSA ensuring that the upmost security is maintained at all times.

Links to banks
MyGate maintains multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.

Internal security
Access to MyGate premises is controlled by biometric access with all in and out entries logged within our secure servers. No one can enter or leave our premises without using biometric access.

Staff validation
All employees at MyGate are checked for Criminal Records prior to employment and no unauthorized individual has access to or is able to decrypt transaction information or cardholder data. Our systems only allow access to our most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). All transaction information and customer card information is secure even from our own employees.

Disaster recovery
MyGate maintains a full disaster recovery and business continuity plan ensuring that maximum uptime and security are maintained in our data centres at all times.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Cookies are small files which are stored on a user's computer. They are designed to hold a small amount of data specific to a particular user and website, and can be accessed either by the web server or the client computer. This allows the service provider to improve website function, to improve and personalise the marketing experience and to keep accurate records of service usage.  We keep track of the following cookies;

  • ID of the Session Browser
  • Details IP Address of the
  • User Date and Time
  • Users authentication
  • Shopping Cart Summary and other information pertaining to the shopping experience
  • Navigation and Menu Bar content pertaining to the User

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at suggestions@annique.com .